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Store Policy

Customer Care

Last updated: 06-08-2026​

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Aumora ("we") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase on aumora.com.br, in accordance with the General Data Protection Regulation (GDPR) and Brazil's General Data Protection Law (LGPD).

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1. Who we are


Data controller: Aumora
Country of operation: Brazil
Contact for privacy matters: suport@aumora.com.br
Website: aumora.com.br

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2. What data we collect


We may collect the following data when you interact with our site:

  • Identification and contact data: name, email, phone number, and delivery address.

  • Payment data: securely processed by Stripe, our payment partner. We do not store your full card details on our servers.

  • Browsing data: IP address, device type, browser, and pages visited, collected through cookies and similar technologies, including the Meta Pixel (Facebook/Instagram), used for analytics and advertising.

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3. How we use your data


We use your data to: process and deliver your orders; communicate with you about your order; provide customer support; display personalized ads through Meta (Facebook and Instagram); send marketing communications, only with your consent; improve our site and your shopping experience; and comply with legal obligations.

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4. Sharing data with third parties


To fulfill the delivery of your orders, we share the necessary data (name and address) with our international suppliers, located in the United States, Europe, and Asia. This means your data may be transferred outside your country and the European Economic Area. In such cases, we take measures to ensure an adequate level of protection. We also share data with Stripe (payment processing), Meta (advertising and analytics), and logistics providers, strictly to fulfill your purchase and the purposes described in this policy.

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5. Cookies


Our site uses cookies to ensure its functionality, analyze traffic, and personalize content and ads. When you access the site, you can manage your preferences through our cookie consent banner, accepting or declining non-essential cookies. You can change your choices at any time.

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6. Your rights


You have the right to: access your data; correct inaccurate data; request the deletion of your data; withdraw consent at any time; object to processing; and request data portability. To exercise any of these rights, contact us at suport@aumora.com.br. Customers in the European Union also have the right to lodge a complaint with their country's data protection authority; customers in Brazil may contact the ANPD (National Data Protection Authority).

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7. Data retention


We retain your data only for as long as necessary to fulfill the purposes described in this policy or to meet legal obligations.

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8. Security


We implement technical and organizational measures to protect your data against unauthorized access, loss, or destruction.

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9. Changes to this policy


We may update this policy from time to time. The most recent version will always be available on this page.

 

10. Contact


For any questions about this Privacy Policy, contact us: suport@aumora.com.br

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